frustrated

homeowners frustrated by lack of installers

Householders trying to apply for the government’s £5,000 Green Homes Grants to make energy improvements have described how it is nearly impossible to find an accredited installer to do the work.

Homeowners in Cornwall have been pointed towards installers as far away as Scotland, Manchester and south Wales – who understandably, are not interested in quoting for their work.

The Green Homes Grant scheme, which was first announced in July, went live last week.

Related: Green Homes Grant: homeowners can apply for up to £5,000 in England

To gain the grants, which cover two-thirds of the cost of insulation or installing low-carbon heating, householders have to get quotes from contractors who are TrustMark registered and listed on the official Simple Energy Advice (SEA) website.

Large areas of the country appear to have no contractors willing or able to do the work – leading the founder of the Moneysavingexpert website, Martin Lewis, to warn that the scheme risks becoming a “postcode lottery” without immediate government intervention.

Some of the contractors listed on the site report they have been given little or no information on how the £2bn scheme should operate.

The lack of installers, the fact that all work has to be carried out in six months and the complicated way the scheme is structured are leading some applicants to consider giving up.



Some householders have found it hard to find installers to insulate a roof room. Photograph: Andrew Aitchison/Alamy


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Some householders have found it hard to find installers to insulate a roof room. Photograph: Andrew Aitchison/Alamy

Thea Skinner, from who lives in the Cornish village of Millbrook near Plymouth, is struggling to find someone to give her a quote to insulate a room in her roof.

“The TrustMark website said there were only four accredited installers capable of the work: two north of Manchester and two in Scotland,” she said.

“The SEA

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