Better Bathrooms Review – Which?

2019 has been a difficult year for Better Bathrooms, having gone into administration early in the year. It still trades online after being bought by Buy It Direct.

Better Bathrooms used to have a number of showrooms and trade counters, but these were all closed in early 2019. 

The company’s new owner – which also owns Furniture 123, Laptops Direct and Appliances Direct, among other brands – sells its products online with the same betterbathrooms.com address.

Because of its recent difficulties, we haven’t rated Better Bathrooms this year. But read on to find out how we rated Better Bathrooms previously, as well as information on what products it sells and services it now offers.

You can find out how other bathroom companies, including Soak, Victorian Plumbing and Homebase, were rated by their customers this year on our best and worst bathroom companies page.

If you’ve bought from Better Bathrooms or another company that’s gone into administration, such as Bathstore, read our advice on what to do if a retailer goes into administration.

Better Bathrooms reviews – 2018

Which? members can log in to see how Better Bathrooms was rated in our 2018 survey of more than 3,000 bathroom customers. If you’re not a member, you can join Which? now to gain instant access. This will also unlock all other ratings and reviews in this guide and across the site.

Better Bathrooms suites

Click through our picture gallery below to see a range of Better Bathrooms bathrooms across various prices and styles.

Better Bathrooms has a wide range of bathroom suites, fittings, accessories, tiles and showers (see more below) and sells to both consumers and tradespeople. 

You can view its suites by style or room. It also has a range of bathrooms for people with mobility issues. 

Bathroom showrooms

After going into administration, Better Bathrooms closed all its stores, and you can now only buy online.

If you’ve already bought from Better Bathrooms and are concerned about it having gone into administration or have a faulty product, visit our guide on what to do if a retailer goes into administration for all you need to know.

Better Bathrooms planning and installation services

Better Bathrooms doesn’t offer planning or installation services, so you will need to find your own installer. Once you have chosen someone, you can then either buy the bathroom suite yourself and ask them to fit it, or see if they can buy it as a tradesperson.

You can use Which? Trusted Traders to find a recommended installer in your area.

Better bathrooms showers

Better Bathrooms stocks a range of showers, including electric and mixer showers, from a number of brands, including Grohe and and Triton. It also sells shower heads, accessories and shower enclosures.

We’ve rated well-known shower brands and tested electric showers to find out how reliable they are and whether they deliver on the manufacturer’s claims. 

Bathroom vanity units and furniture

You can buy fitted or freestanding furniture from Better Bathrooms, including wall-hung vanity units and combined basin and toilet units.

Better Bathrooms tiles, fittings and flooring

Better Bathrooms sells a range of fittings, from mirrors to lighting, as well as wall and floor tiles. It doesn’t supply any other type of bathroom flooring.

Visit our page on bathroom designs for ideas on how to create the perfect bathroom for you and how to cut the cost of your bathroom.

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