In My Own Shoes: Call me back, dammit! Call me! | Guest Columns

the window emporium told us she was busy scheduling installations and would call us by Friday. Apparently she must have meant Friday in another era.

Finally when I inquired, she said, “Oh, yes, your installation has been scheduled… for October 20th.” When was she going to inform us of this, October 19th? I get coffee nearly every morning at my local Cumberland Farms, and I’m there quite early, so I see all the local guys: plumbing, HVAC, construction, remodeling, glass, drywall, and the like. They have all invested a lot of money in mobile advertising, for they all have big trucks that are either wrapped or professionally painted with their logo, their email, their phone number, their website, and their mother’s shoe size. Some of them even have slogans or catch phrases describing their brand of customer service, i.e. “We treat every customer as though they were our only one!” Perhaps what they should have emblazoned on their vehicle is, “Every customer is number one with us when they pay cash in advance, and we’ll get back to them when we’re good and ready.”

It’s not just the service workers, either.

I love when you call a professional and in their own voice they say on their voicemail, “This is Gazella Futzick.

Sorry I missed your call, but if you leave your name, number, and time of call, I will make you my very first priority when I return.” But as you start to give that message, you get a recording, “The mailbox is full, please try later.” Folks spend considerable amounts of money on signage, logos, advertising, emails, voicemails, video-conferencing, and the like, then don’t pick up, don’t call back, just don’t get around to it.

If you’re that busy and that successful, here’s an idea of what to

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Call for safety improvements at intersection near Viola follows crash that killed mother, 4 children

a fire hydrant in the middle of a field: A memorial in Sedgwick County marks the intersection where a mother and four children died in a crash Friday (Sept. 25, 2020).

© Provided by Wichita-Hutchinson Plus KWCH-DT
A memorial in Sedgwick County marks the intersection where a mother and four children died in a crash Friday (Sept. 25, 2020).

WICHITA, Kan. (KWCH) – The Sedgwick County Sheriff’s Office on Monday provided an update to its investigation into a Friday afternoon crash near Viola that killed four children and their mother.

The sheriff’s office said the family’s SUV was traveling southbound on 263rd Street West when the driver of a grain truck, traveling east on 71st Street South, failed to stop at the stop sign at the intersection. The intersection of 263rd Street West and 71st Street South is where the SUV hit the rear of the grain truck’s trailer after the truck’s driver ran the sign, deputies said.

Sedgwick County is looking to make changes to the intersection with the goal of preventing another tragedy at the spot north of Viola in southwest Sedgwick County. The sheriff’s office, county engineers, and Public Works returned to the intersection Monday to see what they could implement. Some who live near 263rd West and 71st South say the intersection is not safe.

On Friday (Sept. 25), sheriff’s deputies and other emergency crews responded to two crashes at the intersection north of Viola, reported within hours of each other. The second crash fatally injured the mother and her four children. In both cases, the sheriff’s office said drivers failed to stop at a stop sign. Sedgwick County Commissioner David Dennis is among those saying there needs to be a change at the intersection.

“There will be two investigations, one by the sheriff’s department and then one by our director of public works, with our traffic safety engineer. But with an accident this significant, we need to get something to happen sooner rather than later,”

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